Shipping & Returns
Everything you need to know about shipping, delivery, and returns for your press-on nail orders
Shipping Information
Free Shipping
Enjoy free shipping on all orders over $99 in Canada and USA. No minimum order required for international shipping.
Processing Time
Delivery Time
Shipping Costs
Returns & Exchanges
30-Day Return Policy
We offer a 30-day return policy for all items. Returns must be in original, unused condition with all packaging intact.
What Can Be Returned
What Cannot Be Returned
How to Return
- 1Contact our customer service team at support@momogege.com
- 2Receive return authorization and shipping instructions
- 3Package items securely and ship back to us
- 4Receive refund within 5-7 business days
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using our tracking system or directly on the carrier's website.
Track Your Order
Customer Support
Have questions about your order? Our customer support team is here to help!
Frequently Asked Questions
Do you ship internationally?
Yes! We ship worldwide. International shipping costs $19.99 and typically takes 15-25 business days.
Can I change my shipping address after placing an order?
You can change your shipping address within 24 hours of placing your order. Contact our customer service team immediately.
What happens if my package is lost or damaged?
We'll work with you to resolve any shipping issues. Contact us immediately if your package arrives damaged or goes missing.
Do you offer express shipping?
Yes! Express shipping options are available at checkout for faster delivery. Contact customer service for more details.
How long does it take to process a return?
Once we receive your return, it typically takes 5-7 business days to process and issue your refund.